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SHIPPING AND HANDLING
We value your time, so we make every effort to ship same day for all orders placed by noon (Eastern Standard Time) on weekdays. All orders placed after noon and on the weekend will be shipped out the next business day. Shipping is $2.95 per order for all US destinations.
BooJeeBeads.com offers the following shipping options for delivery within the U.S.
| Shipping Method | When items will arrive |
| UPS Ground Service | 5-7 business days, excluding holidays.* Weekend delivery excluded. |
| UPS Next Business Day | Arrives next business day when ordered before 12 noon ET, Monday–Friday, excluding holidays.* |
Shipments to P.O. Boxes will be shipped via United States Postal Service; UPS does not ship to post office box addresses.
*NOTE: FREE SHIPPING offers through UPS or USPS are only valid to destinations within the Continental US and North America and only on their UPS or USPS Ground service. Destinations outside this area will be charged the current international shipping rate and ARE NOT eligible for the FREE SHIPPING offers. Due to minimum order value, Free Shipping does not apply to your custom lanyard order.
For shipments outside of the United States, packages may be subject to the customs fees and import duties of the country to which you have the order shipped. These charges are always the recipient's responsibility. If you wish to determine an estimated cost of your customs fees and import duties you can use a useful tool available courtesy of UPS which will provide an estimated cost.
International Shipments are shipped using the United States Postal Service International Priority Mail. When using USPS International Priority the shipping time varies base on the destination country but most packages arrive within 6-10 days.
RETURN INFORMATION
We are committed to providing our customers with quality products, as well as friendly and knowledgeable service. Do keep in mind that all of our items are handcrafted.
However, if you are dissatisfied with your item, or need to talk to us for any reason, please call Customer Service at 1.888.7BOOJEE (888.726.6533) and we will be happy to help. Our BooJee Consultants are available from 9am - 5pm EST, Monday though Friday.
If you are unhappy with any item, for any reason or at any time, please call us for a return authorization @ (888) 726 6533 and send your return to:
Bonitas International, LLC
(Home of the BooJee Beads)
12383 Kinsman Road
Newbury, OH 44065
