FAQ

BooJeeBeads™ Beaded Lanyards FAQ

Q: I thought your products came with a Free ID pocket? Where did it go?
A: 
We are in the process of transitioning to a new bottom clasp on our beaded lanyards, and are no longer offering the badge pocket with them. If you purchase an older style from us, it will probably still arrive with the pocket attached, just think of it as a gift! The bi-way badge pockets can be purchased separately.

Q: Are they “breakaway” beaded lanyards? 
A: Yes they are. Our BooJeeBeads™ beaded lanyards come with a reusable breakaway magnetic clasp that is durable enough to hold your stuff safely around your neck but comes apart when excess pressure is applied. Our Chief Designer is a former nurse, so we can assure you we spend a great deal of effort to make sure our products are as safe as possible.

Q: Are your BooJeeBeads™ beaded lanyards durable? I am concerned they might break? 
A:
 Our necklaces are strung on 7 strand coated stainless steel wire and are double crimped to make them as durable as possible. We do our best to create true value for our customers by providing the best combination of highest quality and affordable prices. We know some of our competitors sell their products for $30.00 and above which seems like a lot of money to us. With BooJeeBeads beaded lanyards, you get style, value and durability all in one. Please remember however that this is a piece of costume jewelry. Please take care of it as you would any other jewelry creation you might purchase. Please note: this means that your boojeebeads should not spend their off hours shoved into the bottom of your briefcase roasting in your car at 120 degrees!

Q: What if my lanyard breaks?
A:
Our products all come with a 100% satisfaction guarantee. If your lanyard breaks or you are unsatisfied with your purchase, give us a call at 888-726-6533 and we'll let you know how you can get it replaced.

Q: How long are the BooJeeBeads™ beaded lanyards? 
A:
 Our Beaded ID necklaces are approximately 36 inches in length (all around). The length of the beaded lanyards from the back of your neck to the bottom of the necklace loop is approximately 18 inches.

Q: How can I clean my BooJeeBeads™ beaded lanyards? 
A:
 Please feel free to gently wash your BooJeeBeads™ beaded lanyards in a your sink with warm soapy water and let them air dry on a soft towel.

Q: Will my BooJeeBeads™ beaded lanyard hold the weight of my keys? 
A:
 Boojeebeads™ beaded lanyards are great for carrying keys and pens. We sell detachable key rings in our accessories section that make it easy to pop your keys off and on without hassle. As long as they don’t wear more than 6 pounds you’ll be fine!! If you carry more that weight around your neck, we want the name of your chiropractor.

Q: Can I ship my purchase Internationally? 
A:
It doesn't matter where you are from, we can provide our services for anyone, anywhere! At checkout, choose your international destination from the country drop down menu. Once you select your country and attempt to checkout, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Q: How to does the Retractable Badge Reel Jewelry attach to my clothing? 
A:
 All of our BooJeeBeads™ retractable badge reel jewelry have a spinning alligator clip back that allow you to pin the badge reel on your collar, your belt or your purse strap. Simply rotate the badge reel so it is hanging straight and “voilá” you are looking great and keeping your ID readable so you can stay in compliance. 

Q: My employee id badge is vertical, not horizontal like the ones you show in the pictures. Will it still work? 
A:
 Sure. All of our BooJeeBeads™ retractable badge reel jewelry can be used with our custom designed Bi-Way badge pocket that works vertically or horizontally so no worries!

Q: Do you sell BooJeeBeads Beaded Lanyards™ and Retractable Badge Reel Jewelry wholesale? A: We do. Qualified wholesale buyers may call us at (888) 726 -6533 or visit http://www.bonitaswholesale.com to learn more. Please contact us for more information.

Q: What if I don’t like my BooJeeBeads Beaded Lanyards™ or Retractable Badge Reel Jewelry when receive it? 
A:
 Good question. But we would suggest you ask ”What if you don’t LOVE your BooJee Beads?” If you don’t LOVE your selection, for any reason, please return it. We want you to be thrilled with your purchases from us. Please see our RETURNSsection for further information.

Q: What happens if an item is out of stock? 
A:
 Due to the unique and hand crafted nature of our products, quantities are limited. From time to time some of our styles go out of stock and some of them (gasp) retire. Our advice? If you see one you love… don’t wait. Buy it today. It may not be here tomorrow!

Q: Who makes your products? 
A:
 At BooJeeBeads™, we work with women bead artists around the world in our mission to create economic opportunities and personal empowerment for women in disadvantage economies. We are committed to creating product for women, by women. When you choose buy from us, your purchase helps to create employment for these artisans. Thank you from the bottom of our hearts in supporting us in our mission. Q: Where are you located? A: It seems we are everywhere! Our product can be found for sale at over 3000 retail stores throughout the US and Canada as well as on our retail website of and www.EyeGlassHolders.com We are a largely virtual company run by working moms. Our customer care center is outside of Cleveland, OH. We have a design center in Cincinnati, OH our marketing and sales center is near Sarasota, FL.

Q: How do I order? 
A:
 You can order by following the instructions on this website. You can also phone in your order by calling 1(888)726-6533. Our customer lines are open from 9 to 5 EST M-F.

Q: What does “BooJee” mean? 
A:
 “BooJee” is the nickname of one of Kimberly's children. It means nothing really… but hey, neither did “Big Mac” in 1950.

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